European PayOuts Maintenance

Scheduled for Sep 20, 18:00 - 21:00 EDT

Scheduled

Dear Valued Client,

Our European partner has scheduled upcoming maintenance that will temporarily impact our European-Payout card processing services. The maintenance is scheduled for Saturday, Sept. 20th from 22:00 UTC - 01:00 UTC. During this maintenance window, you may experience temporary disruptions in the mentioned services below. We understand the inconvenience this may cause and assure you that our team will work diligently with our European provider to minimize downtime and restore full functionality as quickly as possible.

Expected Downtime: Up to 30 minutes

Impacted Services:
- VCC Creation
- VCC Updates
- Transaction processing

Action Required:
No action is required on your part and any failed requests experienced during the maintenance window can be immediately retried.

We will post updates to our status page (https://www.connexpaystatus.com/) as maintenance commences and is completed. We also encourage you to subscribe to receive notifications about this and any future service events.

We appreciate your understanding and patience while we work with our European partner on these essential updates. If you have any questions or concerns, please do not hesitate to contact our support team at Support@connexpay.com
Posted Sep 04, 2025 - 16:06 EDT
This scheduled maintenance affects: Payouts EU (Card Issuance, Transaction Processing, Purchases API).