All Systems Operational
Bridge UI
Operational
Chargeback Management
Operational
US-Sales
Operational
US-Purchases
Operational
EU-Sales
Operational
EU-Purchases
Operational
CAD-Sales
Operational
Webhooks
Operational
Sandbox
Operational
Reporting
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Upcoming System Maintenance
Oct 7, 2023 09:00-09:30 EDT
An important upgrade is coming to our database systems that will enhance the overall performance and reliability of our card issuing services. While we strive to provide uninterrupted service, this upgrade will require a short period of scheduled downtime.
Expected Downtime Duration:
Our maintenance window will last for 30 minutes to perform the necessary upgrades and testing, but we expect less than 5 minutes of intermittent downtime while resources are scaling. Any failed requests can be immediately retried.
Impact on Services:
During the scheduled maintenance window, our card issuing services will be temporarily unavailable. This means that you may experience a disruption in your ability to perform card-related activities, including card activations, transactions, and card management.
Reason for Upgrade:
The upgrade is a proactive step to optimize our database infrastructure, improve system performance, and ensure a seamless experience for all our customers. By investing in this upgrade, we are committed to providing you with a more efficient and reliable platform for your card-related needs.
No Action Required:
While we understand the inconvenience this may cause, no action is required on your part. We recommend planning your card-related activities around the scheduled maintenance window to minimize any disruptions.
Support:
Our customer support team will be available throughout the upgrade process to address any queries or concerns you may have. You can reach our support team via support@connexpay.com.
We apologize for any inconvenience this maintenance may cause and appreciate your understanding as we work to enhance our services. We are confident that the improved performance resulting from this upgrade will ultimately lead to a better experience for all our customers.
Posted on Sep 22, 2023 - 14:30 EDT
Expected Downtime Duration:
Our maintenance window will last for 30 minutes to perform the necessary upgrades and testing, but we expect less than 5 minutes of intermittent downtime while resources are scaling. Any failed requests can be immediately retried.
Impact on Services:
During the scheduled maintenance window, our card issuing services will be temporarily unavailable. This means that you may experience a disruption in your ability to perform card-related activities, including card activations, transactions, and card management.
Reason for Upgrade:
The upgrade is a proactive step to optimize our database infrastructure, improve system performance, and ensure a seamless experience for all our customers. By investing in this upgrade, we are committed to providing you with a more efficient and reliable platform for your card-related needs.
No Action Required:
While we understand the inconvenience this may cause, no action is required on your part. We recommend planning your card-related activities around the scheduled maintenance window to minimize any disruptions.
Support:
Our customer support team will be available throughout the upgrade process to address any queries or concerns you may have. You can reach our support team via support@connexpay.com.
We apologize for any inconvenience this maintenance may cause and appreciate your understanding as we work to enhance our services. We are confident that the improved performance resulting from this upgrade will ultimately lead to a better experience for all our customers.
Posted on Sep 22, 2023 - 14:30 EDT