Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 10, 2024 - 00:00 EDT
Scheduled
We would like to inform you about an important upcoming upgrade to our database systems aimed at enhancing the overall performance and reliability of our platform. While we strive to provide uninterrupted service, this upgrade will require a short period of scheduled downtime so please review the the following details and feel free to reach out if you have any questions.
Reason for Upgrade: This upgrade is a proactive step to optimize our database infrastructure and improve system performance. By investing in this upgrade, we are committed to providing you with a more efficient and reliable platform for future growth and stability.
Impact on Services: Services will operate normally during the maintenance window but there will be a very brief period where temporary disconnects may be observed. This means that you may experience a disruption in your ability to perform Sale and Purchase related activities including sale creation, card creation, card activations, and account management.
Expected Downtime: < 10s
Action Required: No action is required on your part and any failed requests experienced during the maintenance window can be immediately retried.
Support: Our customer support teams are available to answer any questions or concerns you may have. You can reach our support team at support@connexpay.com. We apologize for any inconvenience this downtime may cause and appreciate your understanding as we work to enhance our services.
Posted Mar 27, 2024 - 17:22 EDT
This scheduled maintenance affected: PayIns (US-PayIns, CA-PayIns, EU-PayIns) and PayOuts (US-PayOuts, CA-PayOuts, EU-PayOuts).