All Systems Operational

Payouts US/CA Operational
90 days ago
99.99 % uptime
Today
Card Issuance Operational
90 days ago
100.0 % uptime
Today
Transaction Processing Operational
90 days ago
100.0 % uptime
Today
Purchases API Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
ACH Purchases Operational
90 days ago
99.95 % uptime
Today
Payouts EU Operational
90 days ago
100.0 % uptime
Today
Card Issuance Operational
90 days ago
100.0 % uptime
Today
Transaction Processing Operational
90 days ago
100.0 % uptime
Today
Purchases API Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
PayIns US Operational
90 days ago
99.99 % uptime
Today
Credit Sales (Apple, Google, Etc.) Operational
90 days ago
100.0 % uptime
Today
3DS Sales and Authentication Operational
90 days ago
100.0 % uptime
Today
Sales API Operational
90 days ago
100.0 % uptime
Today
ACH Sales Operational
90 days ago
99.95 % uptime
Today
SDK Operational
90 days ago
100.0 % uptime
Today
Hosted Payments Page Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
PayIns EU Operational
90 days ago
100.0 % uptime
Today
Credit Sales Operational
90 days ago
100.0 % uptime
Today
3DS Sales and Authentication Operational
90 days ago
100.0 % uptime
Today
Sales API Operational
90 days ago
100.0 % uptime
Today
SDK Operational
90 days ago
100.0 % uptime
Today
Hosted Payments Page Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
US-Daily Accounting File (DAF) Operational
90 days ago
100.0 % uptime
Today
CA-Daily Accounting File (DAF) Operational
90 days ago
100.0 % uptime
Today
EU-Daily Accounting File (DAF) Operational
90 days ago
100.0 % uptime
Today
Analytics UI Operational
90 days ago
100.0 % uptime
Today
Bridge Operational
90 days ago
100.0 % uptime
Today
Bridge API Operational
90 days ago
100.0 % uptime
Today
Bridge UI Operational
90 days ago
100.0 % uptime
Today
Chargeback Management System (CMS) Operational
90 days ago
100.0 % uptime
Today
CMS API Operational
90 days ago
100.0 % uptime
Today
CMS UI Operational
90 days ago
100.0 % uptime
Today
Funding Models Operational
90 days ago
100.0 % uptime
Today
ATA Operational
90 days ago
100.0 % uptime
Today
ATI Operational
90 days ago
100.0 % uptime
Today
Sandbox Operational
90 days ago
100.0 % uptime
Today
Sandbox Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

European PayOuts Maintenance Sep 20, 2025 18:00-21:00 EDT

Dear Valued Client,

Our European partner has scheduled upcoming maintenance that will temporarily impact our European-Payout card processing services. The maintenance is scheduled for Saturday, Sept. 20th from 22:00 UTC - 01:00 UTC. During this maintenance window, you may experience temporary disruptions in the mentioned services below. We understand the inconvenience this may cause and assure you that our team will work diligently with our European provider to minimize downtime and restore full functionality as quickly as possible.

Expected Downtime: Up to 30 minutes

Impacted Services:
- VCC Creation
- VCC Updates
- Transaction processing

Action Required:
No action is required on your part and any failed requests experienced during the maintenance window can be immediately retried.

We will post updates to our status page (https://www.connexpaystatus.com/) as maintenance commences and is completed. We also encourage you to subscribe to receive notifications about this and any future service events.

We appreciate your understanding and patience while we work with our European partner on these essential updates. If you have any questions or concerns, please do not hesitate to contact our support team at Support@connexpay.com

Posted on Sep 04, 2025 - 16:06 EDT
Sep 15, 2025

No incidents reported today.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025
Resolved - We are pleased to inform you that the issue causing intermittent system disruptions has been fully resolved. Our systems are now stable and operating normally.

Thank you for your patience and understanding throughout this process. Should you experience any further issues or have any questions, please feel free to reach out to us.

Sep 12, 16:25 EDT
Monitoring - A fix has been implemented, and we are monitoring the results.
Sep 12, 16:03 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 12, 15:54 EDT
Investigating - We are currently investigating intermittent API failures and overall service instability affecting some requests. Our Engineering, Infrastructure, and Data teams are actively engaged in identifying the root cause and working toward a resolution
Sep 12, 15:17 EDT
Sep 11, 2025

No incidents reported.

Sep 10, 2025
Resolved - We are pleased to inform you that the issue causing intermittent system disruptions has been fully resolved. Our systems are now stable and operating normally.

Thank you for your patience and understanding throughout this process. Should you experience any further issues or have any questions, please feel free to reach out to us.

Sep 10, 11:39 EDT
Monitoring - A fix has been implemented and we are monitoring the results
Sep 10, 11:19 EDT
Investigating - We are currently investigating intermittent API failures and overall service instability affecting some requests. Our Engineering, Infrastructure, and Data teams are actively engaged in identifying the root cause and working toward a resolution
Sep 10, 11:05 EDT
Sep 9, 2025
Resolved - We are pleased to inform you that the issue causing intermittent system disruptions has been fully resolved. Our systems are now stable and operating normally.

Thank you for your patience and understanding throughout this process. Should you experience any further issues or have any questions, please feel free to reach out to us.

Sep 9, 12:51 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 9, 12:03 EDT
Investigating - We are continuing to investigate this issue.
Sep 9, 11:42 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 9, 11:34 EDT
Update - We are continuing to investigate this issue.
Sep 9, 10:46 EDT
Investigating - We are currently investigating intermittent API failures and overall service instability affecting some requests. Our Engineering, Infrastructure, and Data teams are actively engaged in identifying the root cause and working toward a resolution
Sep 9, 10:41 EDT
Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025
Resolved - This incident has been resolved.
Sep 1, 09:48 EDT
Monitoring - Our teams have implemented a fix and we're monitoring the results
Sep 1, 07:57 EDT
Identified - Our team has identified an issue that is causing webhook delivery to be delayed. We will update you as soon as we have more information.
Sep 1, 06:02 EDT