Resolved -
We are pleased to inform you that the issue causing intermittent system disruptions has been fully resolved. Our systems are now stable and operating normally.
Thank you for your patience and understanding throughout this process. Should you experience any further issues or have any questions, please feel free to reach out to us.
Sep 9, 12:51 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 9, 12:03 EDT
Investigating -
We are continuing to investigate this issue.
Sep 9, 11:42 EDT
Identified -
The issue has been identified and a fix is being implemented.
Sep 9, 11:34 EDT
Update -
We are continuing to investigate this issue.
Sep 9, 10:46 EDT
Investigating -
We are currently investigating intermittent API failures and overall service instability affecting some requests. Our Engineering, Infrastructure, and Data teams are actively engaged in identifying the root cause and working toward a resolution
Sep 9, 10:41 EDT